After Sale Service &
Preventive Maintenance

We provide services with care and focus on maintaining every device. Every machine Including checking the shelves of goods So that customers can be confident that their own warehouse Will be able to use it well and is always safe

PREVENTIVE MAINTENANCE FOR SHUTTLE BOT

Daily Operator self

  • Cleaning and battery checking follow checking list

General Inspection every 3 Month

  • Traveling Unit Inspection (Gear, Motor, Tightening Torque)
  • Electrical Unit Inspection (Cable Loose, Battery)
  • Lifting Unit Inspection (Gear, Motor, Tightening Torque)
  • Operation Inspection (Sensor, System Communication)
  • Safety Unit Inspection (Safety Sensor, Emergency Button)
  • Report Submission

PREVENTIVE MAINTENANCE (COLD STORAGE)


SERVICE SUPPORT

During the warranty period, in case of any necessary adjustment over 3 hrs., ACETEC to support with another ShuttleBot provided within 24 hrs.

After warranty, ACETEC can provide all spare part of ShuttleBot to customer with in 7 days after confirm order.


PREVENTIVE MAINTENANCE for AS/RS

General Inspection 2 times/year

  • Lubricant checking and Filling
  • Consumable checking and Replacing
  • Controller (PLC) checking
  • Hoisting, Traveling and Fork drive unit inspection
  • Load sensor, Main Body and Trolley inspection
  • Operating Function Checking
  • Report Submission

Yearly Inspection every 1 times/year

  • General inspection
  • All control panel and cable checking
  • Hoisting, Traveling and Fork all part inspection
  • Safety device inspection
  • Hanging Chain inspection
  • Report Submission